ITRON Off Campus Hiring 2025 – Apprentice – Apply Now!

* Identifying and troubleshooting technical issues. * Providing essential cybersecurity guidance and support. * Serving as the first point of contact for users and customers seeking assistance, information, or access to services. * Delivering customer support across multiple channels, including direct interaction, digital platforms, self-service options, and automated systems. * Handling service requests according to established procedures. * Assigning and escalating support tickets efficiently. * Collaborating with multiple stakeholders, including vendors. * Participating in internal audits and documenting relevant processes. * Contributing to the L&D team by coordinating and facilitating training programs. * Creating and maintaining knowledge base articles as part of regular operations. * Assisting in project transitions and ensuring smooth handover to support teams.