Accenture Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Functional Test Planning Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities: - Expected to build knowledge and support the team. - Participate in Problem Solving discussions. - Provide timely resolution to software-related issues. - Collaborate with cross-functional teams to address system problems. - Conduct root cause analysis for recurring issues. - Implement software patches and updates. - Document troubleshooting steps and solutions. - Assist in software testing and quality assurance processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Functional Test Planning. - Strong understanding of software testing methodologies. - Experience with test case design and execution. - Knowledge of defect tracking and reporting tools. - Good To Have Skills: Experience with test automation tools. Additional Information: - The candidate should have a minimum of 0-2 years of experience in Functional Test Planning. - This position is based at our Bengaluru office. - A 15 years full time education is required.